Privacy policy

 

This Privacy Policy describes how Snoovo (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from snoovo.store (the “Site”).

By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Contact Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

B. Order & Payment Information

  • Order details and purchase history

  • Payment information (processed securely through Shopify and third-party payment providers — we do not store full payment details)

C. Account Information

  • Login credentials (if you create an account)

  • Saved preferences

D. Device & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our Site

  • Referral source

E. Communications

  • Messages sent via email or customer support

2. How We Use Your Information

We use your information to:

Provide Our Services

  • Process and fulfill orders

  • Arrange shipping

  • Communicate about your order

  • Provide customer support

Improve & Personalize

  • Improve our website and product offerings

  • Personalize your shopping experience

Marketing (Optional)

  • Send promotional emails (you may unsubscribe at any time)

  • Show relevant advertisements through marketing partners

Security & Legal

  • Prevent fraud or misuse

  • Comply with legal obligations

3. How We Share Information

We may share your information with:

Service Providers

Including Shopify, payment processors, shipping carriers, email platforms, and analytics tools solely to operate our business.

Advertising Partners

For interest-based advertising where permitted by law.

Legal Compliance

If required by law or to protect our rights.

We do not sell your personal information.

4. Shopify Hosting

Our store is hosted by Shopify Inc. Shopify processes your data to help us operate our store.
You can review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

5. Children’s Privacy

Our Site is intended for parents and guardians.
We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so we can remove it.

6. Data Retention & Security

We retain personal information only as long as necessary to:

  • Provide our services

  • Comply with legal requirements

  • Resolve disputes

While we implement reasonable safeguards, no system is completely secure.

7. Your Rights

Depending on your location (including certain U.S. states), you may have the right to:

  • Access the personal data we hold about you

  • Request correction

  • Request deletion

  • Request a copy of your data

  • Opt out of targeted advertising

To exercise any of these rights, email us at:
📧 snoovostore@gmail.com

8. International Transfers

Your information may be processed outside your country, including by Shopify and service providers.

9. Updates

We may update this Privacy Policy periodically. The revised version will include an updated “Last updated” date.

10. Contact

If you have questions about this Policy, contact us at:

📧 snoovostore@gmail.com
📍 Snoovo — Raleigh, North Carolina

For order issues, returns, or complaints, please use our support form: 

[ https://forms.gle/oqX5VHhswaQyJEBM8 ]