Shipping policy

At Snoovo, we work with trusted fulfillment partners to deliver your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday).

During high-demand periods, processing may take slightly longer.

Estimated delivery times:

• U.S. Orders: 5–12 business days
• Remote or rural areas may require additional time

Please note that shipping times are estimates and not guaranteed.

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow 2–5 days for tracking information to update.

Shipping rates are calculated at checkout based on destination and order details.

While we strive to deliver orders promptly, Snoovo is not responsible for delays caused by:

• Shipping carriers
• Customs clearance
• Weather conditions
• High seasonal demand
• Incorrect addresses provided at checkout

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, additional shipping fees may apply to reship the item.

If your tracking shows “Delivered” but you have not received your package:

• Please check with household members or neighbors
• Contact the carrier directly

If you still need assistance, email us and we’ll help guide you through the claim process.

If your order arrives damaged, contact us within 48 hours of delivery with clear photos so we can assist you quickly.

For shipping questions, contact:
📧 snoovostore@gmail.com

For order issues, returns, or complaints, please use our support form:

[ https://forms.gle/oqX5VHhswaQyJEBM8 ]